Returns

EASY EXCHANGES

Your purchase didn't work out? No no problem. Our exchange policy is super easy! Within 30 days of your original purchase date, if you need a different size or color, please email us a hello@themepark.gay or give us a call. Include your original order number, email, and details on what you're looking to exchange. We will have your new item reprinted and shipped to you as quickly as possible.

RECEIVED A DAMAGED ITEM?

Sorry to hear you may have experienced an issue with your order.

We will happily issue a replacement item or issue a refund back to your original form of payment within 30 business days from when you received the damaged item for any of the following reasons:

  • You receive an incorrect item
  • Your order contains damaged product(s)
  • Your order has a printing mistake
  • Part of your order is missing from the package
  • You do not receive your order but it has been marked as delivered by USPS
  • You can contact us at hello@themepark.gay to get a replacement on its way to you ASAP! Please include your original order number and the details on what item(s) you would like us to replace and the size you would prefer.

RETURNS

If you receive an item you are not completely satisfied with, Let us know! You have 30 days from your order date to contact us. Email us with your question about your return at hello@themepark.gay anytime. We will work to quickly issue a replacement for your product order. Unless your order was damaged in our process, we do not reimburse or send a label for the return shipping. You may ship it back to us by any method you’d like to the following address:

217 Wrangler Drive
Coppell, TX
75019

CHANGES TO ORDERS NOT SHIPPED

Wrong size? Wrong color? We have your back! If you have ordered clothing, click on your electronic receipt you received from us to edit your shipping address, size, or color of your item. Email us at hello@themepark.gay for assistance . If your order has already shipped, we’ve got you covered with our super easy return / exchange policy.